1. We do not accept returns for refunds, credits, or exchanges. All sales are final. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number.
2.All customers receive a shipping confirmation e-mail when their order ships, which includes the tracking number.
3.Please allow up to 10 business days for order processing and verification, and an additional 10 business days for delivery(Due to Covid-19 pandamic so shipping mighe be delayed). We do not ship out on Saturdays or Sundays. If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.
4.Please visit the MY ORDER page on our website to submit any questions regarding your order. We will try our best to reply to your question(s) within 24 hours.
5.We do not accept payments by check and PayPal.
6.We require that your billing and shipping address match as an additional step to prevent credit card fraud.
7.VINS accepts orders from almost every country in the world but you can reach us anytime if you had any shipping problems.